Overview
A leading global power management OEM specializing in power systems, industrial automation, and critical infrastructure solutions needed an IoT-driven asset management solution. Their goal was to unify the management of various equipment, including UPS systems, motors, drives, and relays, into a centralized platform with a multi-tenant architecture and customizable features. Our team at IoT83 delivered a smart, scalable solution built on the Flex83 Application Enablement Platform (AEP), streamlining their operations and enhancing customer engagement through real-time monitoring and predictive insights.
Challenge
The OEM faced a critical need for a unified platform to manage various devices across its operations. Their existing infrastructure lacked the customizability and scalability required for multi-tenant environments and diverse device management, creating inefficiencies in customer engagement and operational oversight.
Solution
IoT83 designed a scalable IoT solution on the Flex83 Platform, enabling centralized device management, real-time health monitoring, and customizable dashboards. Our solution was tailored to support multi-tiered tenant accounts, AI/ML-powered predictive device health analytics, and proactive maintenance features, offering flexibility and improved customer experience.
Milestones Achieved
- Milestone 1: Multi-tiered tenant accounts and infrastructure changes for scalable device management
- Milestone 2: Onboarding of gateways, UPS systems, and creation of customizable dashboard widgets
- Milestone 3: Dashboard customization and feature parity with legacy applications
- Milestone 4: Integration with predictive health monitoring systems for real-time device insights
- Milestone 5: Custom branding and final feature completion for broader scalability
Impact and Benefits
Conclusion
The OEM now benefits from centralized device management, real-time predictive maintenance, and an enhanced customer experience. With the Flex83 platform, they are well-positioned for future growth and scalability as they continue to expand the number of devices onboarded.
Client Feedback
The solution was deployed on time, meeting the client’s expectations for multi-tenant management and real-time monitoring. Their internal team acknowledged that our approach reduced their development time by threefold.
