Product Security Incident Response Team

Product Security Incident Response Team (PSIRT hereafter) is an integral part of the IoT DevSecOps Team.

IoT83’s PSIRT is responsible for receiving, processing, and disclosing IoT83 product and solution-related security vulnerabilities. It is the designated window to release information about IoT83 product vulnerability. IoT83 encourage end-user, partner, supplier, government agency, vendors, industry association, and independent researcher to report potential risk or vulnerability to PSIRT by email.

Reporting Potential Vulnerabilities

In case you discover a potential security vulnerability in IoT83 products, Please direct the email to and include the following information:

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PGP Public Key

Owing to the sensitive nature of vulnerability information, we strongly suggest reporters encrypt using IoT83’s PGP Key.

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IoT83’s Vulnerability Handling Process

  • The IoT83  Security team reviews the issue and evaluates its potential impact.
  • If the issue is not related to security then it will be moved to IoT83 DevOps and Delivery Team.
  • The IoT83 security team works on the issue to provide a solution and track all details of the problem until the next version of the Platform/Product is out.
  • Security team tries to reproduce the issues in various scenarios for internal testing.
  • Security team then requests CVE identifiers for the security issue.
  • Clients with valid License/support agreements are emailed, giving a period of time when it is possible to upgrade before the issue becomes known to the public.
  • A public announcement for the community is made on the Website.

IoT83 Security Advisory

Terms & Conditions

By submitting reports about vulnerabilities, security threats, and/or workaround proposals (hereinafter referred to as “Vulnerability Report”) to IoT83 Ltd or its affiliates. (hereinafter “IoT83”):

  • By agreeing to these terms, you authorize IoT83 to utilize any Vulnerability Reports provided by you to enhance and update its software, products, or services. You also grant IoT83 a non-exclusive, perpetual, irrevocable, worldwide, royalty-free license and the right to sublicense to IoT83 licensees and customers to utilize, publish, and disclose such Vulnerability Report in any manner it sees fit. This includes displaying, performing, copying, creating, utilizing, selling, and disposing of IoT83 and its sub-licensees’ software, products, or services that include the Vulnerability Report via any media without needing to reference the source. IoT83 is entitled to use the Vulnerability Report for any purpose without restriction or compensation.
  • You also agree to test IoT83’s software, products, or services while ensuring that the safety and privacy of others are not compromised. You will seek permission from IoT83’s customers or users before performing any vulnerability testing on their devices or software.
  • Moreover, you commit yourself to refrain from any activity that could harm IoT83, its customers, users, or employees. You agree to keep the Vulnerability Report and all information about IoT83’s software, products, or services’ threats and vulnerabilities confidential and not disclose them to any third party without IoT83’s prior express consent. You must also avoid and prevent any potential impact on the safety or privacy of anyone.
  • Additionally, you agree not to engage in any activity that violates the laws or regulations of any country where data, assets, or systems reside, data traffic is routed, or where you are conducting research activity. Finally, you agree to comply with all applicable software license requirements and adhere to applicable laws.

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